Senior D365 Project Manager - Financial Services
At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.
Telefónica Tech, Business Applications is proud to be a member of the Microsoft Inner Circle placing the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses.
With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefónica Tech, Business Applications is at the forefront of driving impactful change.
Your Role
As a Senior D365 Project Manager in our Financial Services Practice, you'll be at the forefront of our Business Applications pillar, leveraging your deep knowledge and expertise in delivering high-profile professional services D365 CRM projects.
Your responsibilities will include:
- Manage the relationship with the customer and all stakeholders
- Deliver assigned projects in line with established KPIs
- Understand and articulate the scope of each project to which you are assigned
- Manage changes in project scope, schedule, and costs
- Coordinate internal resources and third parties/vendors for successful execution of projects;
- Develop a detailed project plan to track progress using established tools and processes e.g., DevOps
- Time estimating – ensure the estimated date of completion is accurate
- Cost estimating – ensure the estimated cost to complete is accurate
- Management of project budgets
- Managing Risks and Issues (RAID logs per project)
- Monitoring progress and reporting on it via agreed channels and to established timelines
- Participate in pre-sales engagements to develop high-quality sales proposals
- Proactively deliver solutions to problems, as opposed to simply highlighting them.
Qualifications:
Desired Skills and Experience:
- Seasoned experience in a similar role, working on delivery of D365 CRM Projects preferably within Financial Services environments - Baking or Insurance
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Strong working knowledge of PMP / PRINCE II - certification desirable
- Experience delivering projects with Waterfall / Agile Methodologies.
Position Highlights:
- Role: Senior D365 Project Manager – Financial Services
- Locations: Offices include Glasgow, Aberdeen, Manchester, and London. The role can be based in any of the above locations.
- Work Arrangement: Hybrid office working, ensuring flexibility.
- Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.
- Learning & Development: Invest in your growth with guaranteed learning and development opportunities.
- Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.
- Financial Security: Secure your future with life insurance and critical illness cover.
- Financial Benefits: 6.5% contributory pension.
- Innovative Culture: Thrive in a relaxed yet high-achieving work environment.
Please apply now for immediate interview.