At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.
Telefónica Tech, Business Applications is proud to be a member of the Microsoft Inner Circle placing the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses.
With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefónica Tech, Business Applications is at the forefront of driving impactful change.
Your Role
We are seeking a highly motivated and experienced Scrum Master to join our dynamic team. The ideal candidate will have a strong background in Agile environments, specifically Scrum, and will be responsible for facilitating Agile ceremonies, coaching teams, and driving continuous improvement. The Scrum Master will play a crucial role in fostering an Agile mindset, ensuring smooth project delivery, and supporting organizational transformation.
Your responsibilities will include:
- Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Act as a servant leader and coach to Agile teams, promoting Agile best practices and principles.
- Remove impediments and foster a culture of self-organization and accountability.
- Collaborate with Product Owners and stakeholders to refine product backlogs and ensure alignment with business objectives.
- Guide teams through Agile maturity by promoting continuous improvement and innovation.
- Utilise change management tools such as JIRA and Azure DevOps to track and manage Agile projects effectively.
- Support Agile transformation initiatives and provide training and coaching to teams on Agile frameworks and methodologies.
- Ensure Agile teams adhere to Scrum principles while being flexible to organizational needs.
Desired Skills and Experience:
- Scrum Master certification (e.g., CSM, PSM I, PSM II, PSPO, PSFS, or PSK).
- Proven experience working in Agile environments, specifically with the Scrum framework.
- Strong knowledge and hands-on experience with change management tools such as JIRA and Azure DevOps.
- Excellent facilitation, coaching, and conflict resolution skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Strong communication and stakeholder management skills.
- Experience working with Microsoft Dynamics in a consultancy capacity.
- Exposure to SAFe, Kanban, or other Agile frameworks.
- Experience supporting Agile transformations at an enterprise level.
Position Highlights:
- Locations: Offices include Glasgow, Aberdeen, Manchester, and London. The role can be based in any of the above locations.
- Work Arrangement: Hybrid office working, ensuring flexibility.
- Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.
- Learning & Development: Invest in your growth with guaranteed learning and development opportunities.
- Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.
- Financial Security: Secure your future with life insurance and critical illness cover.
- Financial Benefits: 6.5% contributory pension.
- Innovative Culture: Thrive in a relaxed yet high-achieving work environment.
Apply now for an immediate interview.