Preparing for a Face-to-Face Competency-Based Interview - By Kerry McFarlane
Following on from our guide to first-stage video interviews, let’s now focus on the next step—acing a face-to-face competency-based interview. These interviews are designed to assess your ability to demonstrate key skills and behaviours through real-life examples. Preparation is key, so here’s a simple structure to help you succeed.
1. Understand the Competencies Required
Before the interview, review the job description carefully. Employers use competency-based interviews to evaluate skills such as leadership, problem-solving, communication, or teamwork. Identify the key competencies for the role and consider how your experience aligns with them. As you did for your first meeting, but this time in more detail.
2. Structure Your Responses Using STAR
A tried-and-tested method for answering competency-based questions is the STAR technique:
- Situation – Briefly explain the context of your example.
- Task – Describe the specific challenge or responsibility you faced.
- Action – Outline the steps you took to address the situation.
- Result – Highlight the outcome and any lessons learned.
For example, if asked about handling a difficult situation, you might describe a specific interaction, explain how you navigated it, and conclude with the positive outcome achieved.
3. Prepare for a Practical Task
Most 2nd stage interviews include a short task, such as a presentation, case study, or problem-solving exercise. Ask in advance if there’s a task element and plan accordingly. Keep any presentation concise, structured, and relevant to the role, ensuring you demonstrate clear thinking and strong communication skills.
4. Make a Strong First Impression
Unlike virtual interviews, face-to-face meetings allow for a fuller impression. Arrive on time, dress appropriately, and greet the interviewer with confidence. Maintain good eye contact, offer a firm handshake, and be mindful of your body language—positive, open posture conveys confidence and engagement.
5. Engage and Ask Questions
An interview is a two-way conversation and the best way to stand out from other applicants, is with some smart and well thought out questions. Think about the company culture, team dynamics, or role expectations. This shows genuine interest and helps you assess whether the role is the right fit for you. Another great angle is to ask interviewee’s about their experience and opinions, this will not only show you’re genuine interest in them, but offer insights to their career journey.
2nd stage interviews can feel challenging, but with preparation and a structured approach, you can confidently showcase your skills. Focus on demonstrating clear, relevant examples, engaging effectively, and leaving a lasting positive impression.
Good luck!